Returns and Refunds

We hope you love your KIKI Home products but if you are unhappy with any of the products you buy from us, please notify our Customer Service team either by phone on Tel: 07557 879 581 or Email: kikihome@kikihome.co.uk and (we will be able to assist you further) or (we will email you a refund form and further instructions on returning your items)

We are unable to refund any postage costs and please ensure you obtain proof of posting/courier details and that all goods returned are very carefully packaged as we cannot refund goods that are damaged or lost in transit or are not in resaleable condition when they arrive back with us.

All items are returned unused and in their original packaging.

Once we have received the products back from you, we will gladly replace your purchase or, in the case of unavailability, refund your purchase.




We aim to refund within 7 days of receipt of goods but refunds can take up to 30 days.